IQubz Hospitality CRM At a Glance

IQubz Hospitality CRM provides the tools and capabilities needed to
create and easily maintain a clear picture of guests, corporate accounts, and
travel agents, from negotiations and reservations through stays and beyond.
With integrated modules for central profiles, sales, marketing, and loyalty
program, IQubz Hospitality CRM delivers a fast, flexible, and affordable
solution that drives consistent, measurable improvements in every business
process, enabling you to acquire new business and establish profitable
relationships with your customers.

IQubz Hospitality CRM is accessible directly from Outlook and the Web,
integrates with your existing on-property and central systems, and scales as
your business grows.
Hospitality CRM Customer Relationship Management
23591 El Toro Road, Suite 290, Lake Forest, California 92630 USA                                  +1 (949) 273-8876
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Hospitality CRM
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Complete Hospitality CRM

  • Hospitality Data Warehouse
  • Central Profiles Management
  • Sales Automation
  • Marketing Automation
  • Workflow Automation
  • Loyalty Program Management
  • Reporting and Analysis
IQubz CRM Advantage

  • Sales Automation: Track leads and opportunities, monitor demand,
    groups pipeline, and business on the books
  • Marketing Automation: Execute and track marketing campaigns,
    measure campaign ROI, email marketing, automated, personalized
    and branded pre-arrival / post-departure email messages
  • Central Profile Management: Share unified views of guests,
    corporate accounts and travel agents, maintain negotiated rates,
    preferences, and lifestyles, track sales, marketing and service activities
  • Workflow Automation: Capture and share best practices across the
    entire organization with automated business processes
  • Loyalty Program Management: Boost customer loyalty and earn
    repeat business, manage membership, affiliate programs (frequent
    flyer), rewards and redemptions
  • Reporting & Analysis: Consolidated reports for marketing, sales
    and revenue management, drillable, interactive, contextual analysis,
    powerful ad-hoc reporting, easy export to Excel
  • Hospitality Data Warehouse: Consolidated, consistent enterprise
    view of stays and reservations, groups pipeline, budgets, forecasts,
    competitive benchmarks serving as a data repository to IQubz
    Hospitality BI.
Contact us to discuss your hospitality customer relationship management
needs and find out how IQubz Hospitality CRM can help.
"Centralizing customer information and
giving access to the right people
continues to be a major challenge
facing hospitality organizations. IQubz
Hospitality CRM, built on the Microsoft
Dynamics CRM platform, helps address
this problem by tracking guest
preferences, interactions and spend
history – giving people within hospitality
organizations a 360-degree view of
their customers before, during and after
their stays.
"

Sandra Andrews
U.S. hospitality industry solutions
director, Microsoft Corp.
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Hospitality Solutions