Dynamics CRM

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Integrating Magento with CRM and ERP – A Case Study

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Integrating Magento eCommerce with CRM and ERP for Accurate Real-Time Visibility

A Case Study Published by Scribe Software

This case study describes how IQubz helped its client Atdec keep their mission critical data about customers, products and orders continuously in sync by integrating Magento eCommerce with CRM and ERP.

With customer and sales order information originating across isolated ERP, CRM and eCommerce systems, Atdec wanted to deploy a solution to ensure the latest information from each system would flow automatically into the other two. The business required immediate visibility into orders so sales and service staff could assist customers more efficiently. Furthermore, by automatically uploading customer contact details and marketing preferences into CRM, Atdec knew it could also expect to manage marketing campaigns more effectively.

(Click on the link below to read the complete case study.)

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Integrating Microsoft Dynamics CRM and IBM Domino (Lotus Notes and Domino) using Scribe Insight – Webinar

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IQubz invited to co-host Webinar by Scribe Software

IQubz LLC and Computer Architechs International Corp. (CAI) in partnership with Scribe Software discussed the development and deployment of two-way data integration between Microsoft Dynamics™ CRM and IBM® Domino® (Lotus Notes® and Domino) during a webcast on September 10 at 10:00 a.m. PST (1:00 p.m. EDT).

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Magento Ecommerce Tightly Integrated with Dynamics CRM and MYOB EXO (Exonet) ERP at Leading AV Mounting Designer and Manufacturer

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Atdec achieves B2C and B2B ecommerce goals through creative data integration from IQubz

Orange County, CA / Sydney, Australia, September 30, 2013

IQubz LLC announced today that their team has deployed fully-automated, always-on data integration for three mission-critical systems at Atdec Pty Ltd. The solution keeps the information continuously in sync across Atdec’s Magento Ecommerce, Dynamics CRM and MYOB EXO (Exonet) ERP applications. The solution is developed using Microsoft and Scribe Software technologies.

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IQubz Completes Sage ACT! to Dynamics CRM Data Migration and CRM Customization for a Southern California-based General Contractor

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Orange County and Los Angeles-based Howard Building Corp. builds customer relationships with Dynamics CRM with assistance from a local Microsoft Partner.

Orange County, CA, January 17, 2012

IQubz LLC announced today that it has successfully completed the customization and implementation of Dynamics CRM Online for Howard Building Corporation (HBC), a general contractor with offices in Costa Mesa and Los Angeles. The new CRM environment enables users from the two offices to manage prospects, bids and jobs efficiently, improving collaboration and communication, within the organization as well as with its clients and partners.

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Two-way Data Integration Between Lotus Domino and Dynamics CRM Developed by IBM and Microsoft Business Partners

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Southern California-based Computer Architechs International Corp and IQubz LLC team up to make Lotus Domino and Microsoft CRM talk to each other

Torrance/Lake Forest, CA, December 06, 2011

Computer Architechs International Corporation and IQubz LLC announced today that they have successfully completed the development and testing of two-way data integration between IBM Lotus Domino and Microsoft Dynamics CRM. The solution uses web services provided by IBM and Microsoft, and utilizes Scribe Software’s data integration and migration tools. The solution is fully customizable with respect to the entities and fields as well as the data integration aspects of queuing, action (create, update or delete/deactivate), direction, frequency and error-handling. The solution is customized and deployed by the two companies’ joint team of professional services.

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IQubz Accomplishes Scalability and Performance Tests of its Hospitality Business Intelligence (BI) and CRM Solutions at Microsoft Technology Center

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The joint team at IQubz and the Microsoft Technology Center (MTC) tests IQubz solutions built on Microsoft Dynamics CRM and Microsoft BI platforms for hotels, chains and resorts

Newport Beach, CA, September 8, 2008

IQubz, a global provider of Customer Relationship Management (CRM) and Business Intelligence (BI) solutions, announced today that it accomplished the scalability and performance test of its solutions at the MTC in Irvine, California.

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Microsoft Dynamics CRM as a Development Platform

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Overview

Microsoft Dynamics CRM is a sophisticated business application platform that provides the basic services required by developers and even business analysts to build upon. A wide range of applications can be created with this platform. These applications may be based on Microsoft Dynamics CRM but are not limited to CRM-type applications.

Microsoft partners and customers have taken advantage of this platform to build several industry specific solutions. These industries include education, government, financial services, manufacturing, distribution and many more.

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08 (DestinationCRM.com, April 2008)

Successful CRM initiatives depend on the adoption of a balanced set of business intelligence (BI) metrics, according to Gareth Herschel, a research director at Gartner. These metrics should comprise financial, employee, and business processes, as well as customer satisfaction measurements that highlight elements leading to better enterprise performance management, Herschel told an audience at the Gartner Business Intelligence Summit here today.

The Value of Hospitality CRM

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Why Hospitality CRM?

Do you know your hotel guests… really?

You know how much more expensive it is to acquire a new guest than retaining an existing one. You already know that repeat guests tend to spend more while on your property than the new ones. But, how do you make sure, your existing guests return and return frequently? If the same guest staying at different properties are tracked separately at each property, and provided different levels of service at each property, they could easily switch to competing area hotels. How do you ensure that your front line employees have the relevant information so that you can provide your most valuable guests with consistently high level of personalized service at each one of your properties?

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