All posts by IQubz

The Value of Hospitality BI

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Why Hospitality Business Intelligence?

Reporting Today, Yesterday’s News?

Your reporting system may deliver hundreds of packaged reports. Do you still resort to running queries, and extracting, copying, pasting, manipulating and formatting data as part of your “reporting” function? At the end of the day, is the information still relevant? Is it comprehensive? Is it accurate? Are your property managers, sales managers, marketing managers, revenue managers, and C-level executives on the same page? The hotel business has become increasingly competitive with your hotel room sold as a commodity on someone else’s website. Your business environment is changing rapidly. Can you afford to manage your hotels by looking at yesterday’s figures?

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IQubz Accomplishes Scalability and Performance Tests of its Hospitality Business Intelligence (BI) and CRM Solutions at Microsoft Technology Center

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The joint team at IQubz and the Microsoft Technology Center (MTC) tests IQubz solutions built on Microsoft Dynamics CRM and Microsoft BI platforms for hotels, chains and resorts

Newport Beach, CA, September 8, 2008

IQubz, a global provider of Customer Relationship Management (CRM) and Business Intelligence (BI) solutions, announced today that it accomplished the scalability and performance test of its solutions at the MTC in Irvine, California.

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Microsoft Dynamics CRM as a Development Platform

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Microsoft Dynamics CRM is a sophisticated business application platform that provides the basic services required by developers and even business analysts to build upon. A wide range of applications can be created with this platform. These applications may be based on Microsoft Dynamics CRM but are not limited to CRM-type applications.

Microsoft partners and customers have taken advantage of this platform to build several industry specific solutions. These industries include education, government, financial services, manufacturing, distribution and many more.

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08 (, April 2008)

Successful CRM initiatives depend on the adoption of a balanced set of business intelligence (BI) metrics, according to Gareth Herschel, a research director at Gartner. These metrics should comprise financial, employee, and business processes, as well as customer satisfaction measurements that highlight elements leading to better enterprise performance management, Herschel told an audience at the Gartner Business Intelligence Summit here today.

Microsoft Positioned in Leaders Quadrants in Magic Quadrant for Business Intelligence Platforms

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REDMOND, Wash. — Feb. 5, 2008 — Microsoft Corp. has been positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Business Intelligence Platforms, 2008.1 The Magic Quadrant positions vendors according to their ability to execute and their completeness of vision.

According to the Gartner Inc. report, “Leaders are vendors that are reasonably strong in the breadth and depth of their BI platform capabilities, and can deliver on enterprisewide implementations that support a broad BI strategy. Leaders articulate a business proposition that resonates with buyers, supported by the viability and operational capability to deliver on a global basis.”

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The Value of Hospitality CRM

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Why Hospitality CRM?

Do you know your hotel guests… really?

You know how much more expensive it is to acquire a new guest than retaining an existing one. You already know that repeat guests tend to spend more while on your property than the new ones. But, how do you make sure, your existing guests return and return frequently? If the same guest staying at different properties are tracked separately at each property, and provided different levels of service at each property, they could easily switch to competing area hotels. How do you ensure that your front line employees have the relevant information so that you can provide your most valuable guests with consistently high level of personalized service at each one of your properties?

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The Value of Manufacturing Visibility

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The Value of Manufacturing Visibility: Excerpt

Information is critical to manufacturers – indicating how and when goods are being produced and to where products are moving. Timely sharing of information across a company and its supply chain enables organizations to:

  • Manage and improve their own operations;
  • Synchronize processes with suppliers; and
  • Offer better customer service.

Capturing and sharing manufacturing information requires a strategic approach that identifies what should be tracked, with whom to share information, and how to leverage this “manufacturing visibility” into improved operations and business performance.

The Value of Manufacturing Visibility (Microsoft)

Effective Inventory Analysis

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Helping Distributors Maximize Business Potential Through Education and World-Class Technology

This report is designed to help forward-thinking distributors increase efficiency, customer service and profitability with smart inventory management strategies based on tried and proven methods and best practices.

Effective Inventory Analysis (Microsoft)