Business Intelligence

Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08 (, April 2008)

Successful CRM initiatives depend on the adoption of a balanced set of business intelligence (BI) metrics, according to Gareth Herschel, a research director at Gartner. These metrics should comprise financial, employee, and business processes, as well as customer satisfaction measurements that highlight elements leading to better enterprise performance management, Herschel told an audience at the Gartner Business Intelligence Summit here today.

Microsoft Positioned in Leaders Quadrants in Magic Quadrant for Business Intelligence Platforms

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REDMOND, Wash. — Feb. 5, 2008 — Microsoft Corp. has been positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Business Intelligence Platforms, 2008.1 The Magic Quadrant positions vendors according to their ability to execute and their completeness of vision.

According to the Gartner Inc. report, “Leaders are vendors that are reasonably strong in the breadth and depth of their BI platform capabilities, and can deliver on enterprisewide implementations that support a broad BI strategy. Leaders articulate a business proposition that resonates with buyers, supported by the viability and operational capability to deliver on a global basis.”

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The Value of Manufacturing Visibility

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The Value of Manufacturing Visibility: Excerpt

Information is critical to manufacturers – indicating how and when goods are being produced and to where products are moving. Timely sharing of information across a company and its supply chain enables organizations to:

  • Manage and improve their own operations;
  • Synchronize processes with suppliers; and
  • Offer better customer service.

Capturing and sharing manufacturing information requires a strategic approach that identifies what should be tracked, with whom to share information, and how to leverage this “manufacturing visibility” into improved operations and business performance.

The Value of Manufacturing Visibility (Microsoft)

Effective Inventory Analysis

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Helping Distributors Maximize Business Potential Through Education and World-Class Technology

This report is designed to help forward-thinking distributors increase efficiency, customer service and profitability with smart inventory management strategies based on tried and proven methods and best practices.

Effective Inventory Analysis (Microsoft)