Hospitality CRM

IQubz Accomplishes Scalability and Performance Tests of its Hospitality Business Intelligence (BI) and CRM Solutions at Microsoft Technology Center

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The joint team at IQubz and the Microsoft Technology Center (MTC) tests IQubz solutions built on Microsoft Dynamics CRM and Microsoft BI platforms for hotels, chains and resorts

Newport Beach, CA, September 8, 2008

IQubz, a global provider of Customer Relationship Management (CRM) and Business Intelligence (BI) solutions, announced today that it accomplished the scalability and performance test of its solutions at the MTC in Irvine, California.

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The Value of Hospitality CRM

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Why Hospitality CRM?

Do you know your hotel guests… really?

You know how much more expensive it is to acquire a new guest than retaining an existing one. You already know that repeat guests tend to spend more while on your property than the new ones. But, how do you make sure, your existing guests return and return frequently? If the same guest staying at different properties are tracked separately at each property, and provided different levels of service at each property, they could easily switch to competing area hotels. How do you ensure that your front line employees have the relevant information so that you can provide your most valuable guests with consistently high level of personalized service at each one of your properties?

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