Customer Relationship Management

IQubz is a certified Microsoft Dynamics CRM partner based in Orange County, California, near Irvine, consulting clients around the world, across North America, Europe, Asia and Australia. IQubz specializes in Dynamics CRM integration, reporting and analytics, as well as customization. IQubz provides Dynamics CRM customization of forms and workflows, Dynamics CRM custom entity schema design and development, Dynamics CRM dashboard development, Dynamics CRM context-sensitive reports (SSRS) development and data integration (Scribe) with other mission-critical systems such as ERP and eCommerce.

Keeping your people productive and profitable is a critical priority. But how do you know if you are getting the most out of your current system? Microsoft Dynamics CRM delivers a flexible, familiar solution that can transform sales, marketing, and service results. Moreover, it can be easily customized to enhance the value of relationships with employees, partners, suppliers, distributors, vendors and many other critical stakeholders.

Sales Force Automation

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

Marketing Automation

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

Extended CRM or xRM

Organizations also need to manage other relationships that are integral to success -employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

Success Stories

External References