IQubz Articles

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Integrating Magento with CRM and ERP – A Case Study

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Integrating Magento eCommerce with CRM and ERP for Accurate Real-Time Visibility

A Case Study Published by Scribe Software

This case study describes how IQubz helped its client Atdec keep their mission critical data about customers, products and orders continuously in sync by integrating Magento eCommerce with CRM and ERP.

With customer and sales order information originating across isolated ERP, CRM and eCommerce systems, Atdec wanted to deploy a solution to ensure the latest information from each system would flow automatically into the other two. The business required immediate visibility into orders so sales and service staff could assist customers more efficiently. Furthermore, by automatically uploading customer contact details and marketing preferences into CRM, Atdec knew it could also expect to manage marketing campaigns more effectively.

(Click on the link below to read the complete case study.)

Integrating Magento with CRM and ERP – A Scribe Software Case Study Read More

Four Process Manufacturing Metrics you should Monitor

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Implementing process manufacturing ERP can be the key to unlocking success in many businesses. This success, however, relies upon the system’s users tracking and monitoring the right sets of system data. Here are four process manufacturing metrics that your ERP can measure and track that may provide your business with some interesting insight.

  1. Batch Changeover Time
  2. Capacity Utilization Rates
  3. Energy Cost per Unit
  4. Revenue per Employee

Learn how IQubz Manufacturing BI delivers manufacturing dashboards, KPI metrics and reporting by automating data extract, data warehousing and data visualization.

The above extract is from the blog posted on 15 April 2015 by Tom Miller on erpfocus.com.

4 Process Manufacturing Metrics you should Monitor

The Value of Hospitality BI

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Why Hospitality Business Intelligence?

Reporting Today, Yesterday’s News?

Your reporting system may deliver hundreds of packaged reports. Do you still resort to running queries, and extracting, copying, pasting, manipulating and formatting data as part of your “reporting” function? At the end of the day, is the information still relevant? Is it comprehensive? Is it accurate? Are your property managers, sales managers, marketing managers, revenue managers, and C-level executives on the same page? The hotel business has become increasingly competitive with your hotel room sold as a commodity on someone else’s website. Your business environment is changing rapidly. Can you afford to manage your hotels by looking at yesterday’s figures?

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Microsoft Dynamics CRM as a Development Platform

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Overview

Microsoft Dynamics CRM is a sophisticated business application platform that provides the basic services required by developers and even business analysts to build upon. A wide range of applications can be created with this platform. These applications may be based on Microsoft Dynamics CRM but are not limited to CRM-type applications.

Microsoft partners and customers have taken advantage of this platform to build several industry specific solutions. These industries include education, government, financial services, manufacturing, distribution and many more.

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08

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Intelligent CRM Requires Business Intelligence: Gartner Business Intelligence Summit ’08 (DestinationCRM.com, April 2008)

Successful CRM initiatives depend on the adoption of a balanced set of business intelligence (BI) metrics, according to Gareth Herschel, a research director at Gartner. These metrics should comprise financial, employee, and business processes, as well as customer satisfaction measurements that highlight elements leading to better enterprise performance management, Herschel told an audience at the Gartner Business Intelligence Summit here today.