Integrating Magento eCommerce with CRM and ERP for Accurate Real-Time Visibility
A Case Study Published by Scribe Software
This case study describes how IQubz helped its client Atdec keep their mission critical data about customers, products and orders continuously in sync by integrating Magento eCommerce with CRM and ERP.
With customer and sales order information originating across isolated ERP, CRM and eCommerce systems, Atdec wanted to deploy a solution to ensure the latest information from each system would flow automatically into the other two. The business required immediate visibility into orders so sales and service staff could assist customers more efficiently. Furthermore, by automatically uploading customer contact details and marketing preferences into CRM, Atdec knew it could also expect to manage marketing campaigns more effectively.
(Click on the link below to read the complete case study.)
Atdec achieves B2C and B2B ecommerce goals through creative data integration from IQubz
Orange County, CA / Sydney, Australia, September 30, 2013
IQubz LLC announced today that their team has deployed fully-automated, always-on data integration for three mission-critical systems at Atdec Pty Ltd. The solution keeps the information continuously in sync across Atdec’s Magento Ecommerce, Dynamics CRM and MYOB EXO (Exonet) ERP applications. The solution is developed using Microsoft and Scribe Software technologies.